Question 1

How long does production take?

Accepted Answer

We engrave every board to order. Production takes up to 3 working days. Shipping adds up to 5 days.

Question 2

Can I order in bulk?

Accepted Answer

For bulk or corporate orders please contact us at info@rkwoodwork.com and we'll be happy to discuss pricing and timelines.

Question 3

What materials do you use?

Accepted Answer

All our boards are made from solid birch (400×300×20 mm). We source our wood locally in Latvia.

Question 4

Do you ship outside Latvia?

Accepted Answer

Yes — we ship to Latvia, Lithuania, and Estonia, all at the same flat rate and delivery time.

Question 5

Can I upload my own logo or image?

Accepted Answer

Yes — our customizer supports SVG, PNG, and JPG uploads (max 2 MB). SVG files produce the sharpest engraving results. Color images are automatically converted to grayscale.

Question 6

Do you accept returns?

Accepted Answer

Personalized boards are made to order and cannot be returned unless there is a defect or the wrong item was sent. Standard boards follow Latvian consumer law (PTAC).

Question 7

How do I care for my board?

Accepted Answer

Oil your board with food-safe mineral oil once a month. Never soak in water or put in the dishwasher.

Sazinies ar mums

Pasūtīšana un maksājumi

Gravējums un personalizācija

Atgriešana un atmaksa

Kopšana un uzturēšana